The chair

The elderly lady's well spoken, but shouting "Bugger off!" in the background as the carer talks on the phone. He's come to clean, but she believes she still cleans her own house. I reassure him. In the afternoon she rings, "I'm so ashamed; I've been asleep all day in the chair and done nothing. I had terrible dreams and nightmares; a man kept coming to the house with his own hoover and tried to clean."